About Us / Who We Are
Enizon is professional delivery store with all-European activity focused on HORECA sector.
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Enizon’s Customers
Our store is for non-consumers only1. You need to register to view prices, special offers, make orders etc. After we verify your registration your account will be created and all information sent to you within 24 hours.
Where We Deliver
We deliver to all EU countries except some islands2 by default. Free delivery is applied when all conditions are met. We ship COD (cash on delivery) to selected countries. Please contact us for worldwide delivery. More information can be found in Terms of Delivery and Payment Options.
How to Order
You need to be registered to make orders. As registered customer you can make orders online on our website or you can send us your own order by email, fax or mail. We do not accept phone orders.
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Delivery Times
Time of delivery depends on stock available and delivery location. If order is available at stock and is made before 2 pm (Monday to Friday) order will be dispatched on next working day. In case your order is not stocked in our store or logistics centers dispatch time depends on time of stocking (approximately 2 weeks). For urgent deliveries please contact us to ensure your time of delivery. You will receive confirmation email after dispatching your order.
Claims
You will spend almost no effort in claims with Enizon. Our suppliers are carefully selected with emphasis on quality and reliability of their products therefore the amount of claims in our store is minor. We will take over all extra costs and effort if any defect will be found on our products by our fault.
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Wholesale
We take orders from retailers as well. Are you interested in selling our products? Do you have e-shop for consumers? In those and other cases we would be pleased to be in partnership with you. For more information please do not hesitate to contact us.
Taxes
Tax documents (invoices) are made in Logistics Center Prague according to Czech tax law. 20% VAT is added to all prices. EU customers registered as VAT payers in their country (excluding Czech Republic) will be according to law excluded from adding the VAT.
Legend
1/ If you are consumer and would like to buy our products please contact us to get instructions where to buy.
2/ We do not deliver to those islands by default: Cyprus, Malta, Corsica, Greek Islands, Canary Islands, Azores Islands, Gibraltar, Ceuta, Melilla.
